Complainants may request confidentiality of their identity.

• A. Complainants may request their identity be kept confidential
• B. Confidentiality is automatic
• C. The identity is always disclosed
• D. The Commission does not handle confidential complaints

Answer: (A)

Complainants may request confidentiality of their identity, and that request is taken seriously by the agency. You can ask that your name and identifying details be kept private when you file a complaint, and staff will work to protect that information to the extent allowed by law and policy. Confidentiality isn’t automatic; it requires a conscious request and depends on factors such as the need-to-know for the investigation and any legal or due-process requirements. The Commission does handle confidential complaints, but there are situations where disclosure may be required or permitted to proceed with the investigation or enforcement.